Shift Supervisor -- Wendys -- Manteno, IL (Cypress Drive)

Company Name:
Company mission statement"To Serve The Customer Beyond Their Expectations! Each Time! Every Time!"Wendy's fast food restaurants are exceptionally clean and well run facilities that are predictable in terms of guest and restaurant team expectations. The Shift Supervisor is an entry-level management position where the role is to learn the business from the ground up with the safety net of great tools, processes, and mentors/trainers. Supported by the General Manager and management team, the Shift Supervisor will be given the opportunity to train and supervise team members; train, monitor, and reinforce food safety procedures; interact with our guests; and execute cost control systems.
The Shift Supervisor is responsible to participate in on-the-job and formal training that will prepare him/her to:
o Train, monitor, and reinforce food safety procedures
o Ensure food safety procedures are executed according to company policies and health/sanitation regulations
o Work with management team to meet budgeted sales goals by ensuring expedient and friendly guest service
o Manage food, labor, paper costs, and other controllable expenses
o Execute company policies and procedures for the control of cash, property, product, and equipment
o Monitor inventory levels through production guides to ensure product availability
o Manage and maintain safe working condition
o Manage crew employees in a manner that maximizes crew retention
o Provide proper training of crew members through established systems and follow through to ensure compliance with company standards
o Anticipate and identify problems and initiate appropriate corrective action
o Maintain fast, accurate service, positive guest relations, and ensure products are consistent with company quality standards
The ideal Wendy's Shift Supervisor will maintain a clean and professional appearance and project a sincere and friendly demeanor while mentoring under the management team.
All employees in a management or supervisory position within Wendy's Restaurants must posses a Serve-Safe Certification within 60 days of their hire date.

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