LeadingIT
DescriptionIT Bench TechnicianPlease note:
As we grow, we are looking to add more people to our team.
We are currently taking applications to review at the END of May.
This job ad will be open for the next 60 days and reviewed at the end of the month.
You will receive an email from us if you are selected to proceed forward!Bench TechnicianApplying for a new job can be exhausting.
If you are looking for a new career with a company that CARES about you - keep reading.
Not only does LeadingIT offer competitive salary with UPWARD mobility we provide 100% PAID medical/dental/life/vision benefits AND a 4% match 401k.
What this role will entail:
Handling a massive variety of client support requests from a diverse client baseHardware deployment to clientsPC ImagingDetermine the best solution based on the issue and details provided by customersTravel on-site to clients organizationFollow-up and update customer status and informationIdentify and suggest possible improvements on proceduresWalk the customer through the problem-solving processWhat we need from you (system requirements):
Driven to succeed at work and in all of life, hard work requiredACCOUNTABLE to our clients as well as our company Keep a POSITIVE mindset with a solution focus.
Desire for EXCELLENCE in what we do, all day every day.
HUMBLY CONFIDENT you can make it happen, and if not, able to ask for help.
Proven experience as a help desk technician or other customer support roleGood understanding of computer systems, mobile devices, and other tech productsAbility to diagnose and resolve basic technical issuesPassionate (and patient) about problem solving and customer service.
Diligent with note taking, following process, and documentation.
Driven to learn more, stay positive, and grow; not only as a team member but in all of life.
CompTia A
and Net
certifications are a plus!More about us and where we are going:
Our goal is to become the BEST cybersecurity and IT provider across Chicagoland.
We PROTECT growing Chicagoland organizations from malicious cybersecurITy threats and subpar nickel
dime IT support.
We have doubled our company (team of 40
with 200
clients) in the last two years and will continue to grow at fast pace - planning to triple across the next three years.
We have a fast-paced environment with ZERO micromanaging, we assess RESULTS.
We gather feedback and adjust how we operate based on YOUR ideas.
We CARE about our team and our clients and understand the need for flexibility with life+work.
THREE great locations within.
Estimated Salary: $20 to $28 per hour based on qualifications.
As we grow, we are looking to add more people to our team.
We are currently taking applications to review at the END of May.
This job ad will be open for the next 60 days and reviewed at the end of the month.
You will receive an email from us if you are selected to proceed forward!Bench TechnicianApplying for a new job can be exhausting.
If you are looking for a new career with a company that CARES about you - keep reading.
Not only does LeadingIT offer competitive salary with UPWARD mobility we provide 100% PAID medical/dental/life/vision benefits AND a 4% match 401k.
What this role will entail:
Handling a massive variety of client support requests from a diverse client baseHardware deployment to clientsPC ImagingDetermine the best solution based on the issue and details provided by customersTravel on-site to clients organizationFollow-up and update customer status and informationIdentify and suggest possible improvements on proceduresWalk the customer through the problem-solving processWhat we need from you (system requirements):
Driven to succeed at work and in all of life, hard work requiredACCOUNTABLE to our clients as well as our company Keep a POSITIVE mindset with a solution focus.
Desire for EXCELLENCE in what we do, all day every day.
HUMBLY CONFIDENT you can make it happen, and if not, able to ask for help.
Proven experience as a help desk technician or other customer support roleGood understanding of computer systems, mobile devices, and other tech productsAbility to diagnose and resolve basic technical issuesPassionate (and patient) about problem solving and customer service.
Diligent with note taking, following process, and documentation.
Driven to learn more, stay positive, and grow; not only as a team member but in all of life.
CompTia A
and Net
certifications are a plus!More about us and where we are going:
Our goal is to become the BEST cybersecurity and IT provider across Chicagoland.
We PROTECT growing Chicagoland organizations from malicious cybersecurITy threats and subpar nickel
dime IT support.
We have doubled our company (team of 40
with 200
clients) in the last two years and will continue to grow at fast pace - planning to triple across the next three years.
We have a fast-paced environment with ZERO micromanaging, we assess RESULTS.
We gather feedback and adjust how we operate based on YOUR ideas.
We CARE about our team and our clients and understand the need for flexibility with life+work.
THREE great locations within.
Estimated Salary: $20 to $28 per hour based on qualifications.
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